Refund & Return Policy

Clear terms. Fair process.

This policy explains how refunds, cancellations and project-related payments are handled when you purchase services from TechInArticle.

Last Updated: August 2026
01 — Overview

Refund & Return Policy

TechInArticle provides digital and technology-related services including website development, digital marketing, social media management, SEO, branding, graphic design, content and other professional services.

Because these services involve time, planning, resources and customized work, refunds and cancellations are handled according to the stage of the project and work already completed.

Please read before making a payment

By making a payment for our services, the client confirms that they understand the applicable project, payment and cancellation terms.

02 — Services

Digital & Professional Services

Our services may include:

  • Website design and development
  • E-commerce website development
  • SEO and local SEO
  • Social media management
  • Social media marketing
  • Graphic and creative design
  • Branding and logo design
  • Content creation
  • Video editing and creative services
  • Other customized digital services agreed with the client
03 — Advance Payment

Advance Payments

For many projects, TechInArticle may require an advance payment before starting the work.

The advance payment may be used to allocate team resources, begin project planning, purchase required resources, configure services, initiate development or start creative work.

! Advance payment after project commencement

Once the project has been initiated and work has started, the advance payment is generally non-refundable because resources and work may already have been allocated to the project.

The exact payment structure may vary depending on the project, scope and agreement made with the client before commencement.

04 — Cancellation

Project Cancellation

A client may request cancellation of a project by contacting TechInArticle as soon as possible.

If work has already started, cancellation does not automatically create a right to a refund. The amount already spent on completed work, resources or third-party services may be considered when determining any applicable refund.

Before Work Starts

If a cancellation request is received before meaningful project work has started, TechInArticle may review the request and determine whether any refund is applicable.

After Work Starts

Once development, design, marketing, configuration, research or other project work has started, the payment may become non-refundable to the extent permitted by the applicable agreement and law.

05 — Eligible Refunds

When a Refund May Be Considered

Refunds are not automatic. However, TechInArticle may review refund requests in situations such as:

  • Duplicate payment made by mistake
  • Payment received in excess of the agreed amount
  • A refund specifically agreed upon in writing before or during the project
  • Exceptional circumstances reviewed and approved by TechInArticle

Any approved refund will generally be calculated after considering work already completed, applicable deductions and non-recoverable costs.

06 — Non-Refundable Items

Payments That May Not Be Refundable

The following costs may generally be non-refundable once purchased, activated or incurred on behalf of the client:

  • Domain registration or renewal charges
  • Hosting or server charges
  • Paid plugins, themes or software
  • Third-party subscriptions
  • Advertising or campaign expenditure
  • Third-party development or service costs
  • Completed design or development work
  • Customized digital assets already created
Third-party expenses

Where TechInArticle has already paid a third party on behalf of the client, the amount may not be refundable if that third-party provider does not provide a refund.

07 — Process

Refund Request Process

If you believe you are eligible for a refund, please contact TechInArticle with your payment and project details.

01

Submit Request

Send your refund request through our official contact channel with relevant payment details.

02

Review

We review the project status, payment, completed work and applicable costs.

03

Decision

If a refund is approved, the applicable amount and refund method will be communicated to the client.

08 — Third-Party Costs

Domain, Hosting & Other Purchases

If TechInArticle purchases a domain, hosting, software, plugin, theme, subscription or any other third-party service specifically for a client’s project, the client may be responsible for the applicable cost.

Such costs may be deducted from any approved refund where they cannot be recovered from the relevant provider.

09 — Contact

Refund Support

Need help with a payment?

If you have a question about a payment, cancellation or refund, contact our team with your project and payment details.

Important: This Refund & Return Policy should be read together with the applicable quotation, proposal, invoice, service agreement and other project-specific terms agreed between TechInArticle and the client. Where a written project agreement contains different terms, those agreed terms may apply to that specific project.

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